Amazon drone drops Texas woman's package into swimming pool
An Amazon Prime Air drone dropped a Texas woman's package straight into her backyard swimming pool after opening its hatch overhead. Lindsey Austen of Richmond said she was shocked and may skip future drone deliveries. The viral mishap surfaced as Amazon expands Prime Air toward nearly 500 cities.
Key Takeaways
- Lindsey Austen of Richmond, Texas, watched an Amazon Prime Air drone release her parcel into her backyard swimming pool.
- She had received an alert that the order was out for drone delivery, then heard loud buzzing and went outside to watch.
- Amazon called such incidents extremely rare and pointed to its A-to-z Guarantee for refunds or replacements.
- The clip circulated the same week Amazon announced plans to expand Prime Air to nearly 500 U.S. cities.
What happened during the Amazon drone swimming drop?
According to LiveNOW from FOX, Austen got an alert that her package would arrive via Amazon's Prime Air program. After hearing the drone's loud buzzing, she stepped into her backyard.
She then saw the aircraft open its hatch and drop the package into the water. "When it went into the pool, I was shocked," Austen said. "I don't think I'll be wanting any more drone deliveries."
Sky News also covered the viral footage of the swimming-pool landing, which quickly spread online among shoppers already curious about aerial delivery.
How did Amazon respond to the failed delivery?
A spokesperson told FOX 26 Houston that Prime Air usually draws positive feedback and that mishaps are "extremely rare." When a drop does not go as planned, the company says it learns from the incident to improve the experience and prevent repeats.
Amazon also stressed that its A-to-z Guarantee covers refunds or replacements when items do not arrive as expected. That pledge is central for customers who still want speed but worry about wet cardboard and ruined goods.
Why does this swimming mishap matter for Prime Air?
Tom's Hardware noted that the Texas video surfaced the same week Amazon unveiled a major Prime Air expansion toward nearly 500 cities nationwide. LiveNOW from FOX reported the service will be free for Prime members, with non-members paying $4.99, plus a $50 order minimum or a $2.99 small-order fee.
Drones are expected to fly mainly in suburban areas, away from skyscrapers and major airports, with payloads capped at five pounds. Local noise rules and other regulations still apply wherever Amazon operates.
For readers who follow odd delivery fails and Florida Man-style chaos, more coverage lives in our Bizarre News & Florida Man hub. Austen's swimming-pool drop is a reminder that even high-tech logistics can still end with a splash.